South Carolina Department of Health and Human Services

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Kepro Quarterly Training:  Autism Spectrum Disorder ( ASD)  Submission requirements 

Please join Kepro and attend our Autism Spectrum Disorder (ASD) Service Authorization Requirements  training on  September 28, 2022, @ 2:00pm  EST. Click here to join the webinar session. 

 

 Atrezzo Provider Portal Training 

Please join Kepro and attend our   How to Submit outpatient request  training on October, 18, 2022, @ 10:00am  EST. Click here to join the webinar session. 

 

NEW OFFICE LOCATION

We are pleased to announce that our office has moved to a new location at 6802 Paragon Place, Suite 440, Richmond, VA 23230. Although mail forwarding will be in place, it is imperative your records are updated to ensure timely receipt of your mailed documents.
Posted: 12/21/2021

 

Announcements

  • 2022 Provider Training Schedule

To access Kepro’s 2022 Provider Training Schedule, please click the Training tab then select General 


Posted: 2/1/2022

 

Appeal Request

In accordance with regulations of SCDHHS, a provider wishing to file an appeal must request a hearing in writing and submit a copy of the notice of adverse action or the remittance advice reflecting the denial in question.

Appeals may be filed:

  • Online on the Appeals website at www.scdhhs.gov/appeals.
    You will receive an electronic confirmation via email after submitting an appeal.
    OR
  • Fax to (803) 255-8206
    OR
  • Mail Office of Appeals and Hearings
    PO Box 8206 Columbia, SC 29202
    Or
  • Email to appeals@scdhhs.gov

 

The request for an appeal hearing must be made within 30 days of the date of receipt of the notice of adverse action or 30 days from receipt of the remittance advice reflecting the denial, whichever is later.