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South Carolina Department of Health and Human Services

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2024 Updated Provider Education to roll out soon!  Check back frequently for updates.





Atrezzo Next Generation ( ANG ) Migration  

As a part of Kepro’s rebrand and dedication to client and user satisfaction, we have worked to upgrade our web portal into Atrezzo Next Generation (ANG). While ANG is still the same database system (SCDHHS) utilizes today, the upgrade provides users a new look and feel that is highly intuitive and user-friendly.

Kepro’s migration from ATZ to ANG system usage will take place on (Sunday, February 5, 2023)





We are pleased to announce that our office has moved to a new location at 6802 Paragon Place, Suite 440, Richmond, VA 23230. Although mail forwarding will be in place, it is imperative your records are updated to ensure timely receipt of your mailed documents.
Posted: 12/21/2021



Appeal Request

In accordance with regulations of SCDHHS, a provider wishing to file an appeal must request a hearing in writing and submit a copy of the notice of adverse action or the remittance advice reflecting the denial in question.

Appeals may be filed:

  • Online on the Appeals website at www.scdhhs.gov/appeals.
    You will receive an electronic confirmation via email after submitting an appeal.
  • Fax to (803) 255-8206
  • Mail Office of Appeals and Hearings
    PO Box 8206 Columbia, SC 29202
  • Email to appeals@scdhhs.gov


The request for an appeal hearing must be made within 30 days of the date of receipt of the notice of adverse action or 30 days from receipt of the remittance advice reflecting the denial, whichever is later.