Resources & Training
Reference Material
Manuals, instructions, procedure code lists
- DME fee schedule 4.1.2024 (revised 4/1/24)
- SC Procedure Codes (revised 12/2021)
- SC DHHS DME PA List
Key Links & FAQs
Here are some key links to important information for providers.
In accordance with regulations of SCDHHS, a provider wishing to file an appeal must request a hearing in writing and submit a copy of the notice of adverse action or the remittance advice reflecting the denial in question.
Appeals may be filed:
- Online on the Appeals website at www.scdhhs.gov/appeals.
You will receive an electronic confirmation via email after submitting an appeal.
OR - Fax to (803) 255-8206
OR
- Mail Office of Appeals and Hearings
PO Box 8206 Columbia, SC 29202
Or - Email to appeals@scdhhs.gov
The request for an appeal hearing must be made within 30 days of the date of receipt of the notice of adverse action or 30 days from receipt of the remittance advice reflecting the denial, whichever is later.
Training Opportunities
You can participate in our scheduled live online events, or you can access recorded
sessions at your convenience. Find links to access sessions and materials below.
2024 Updated Provider Education to roll out soon!
Check back frequently for updates.
A link to the registration will be added to the date approximately 1 week in advance of the trainings.
SC QIO- Atrezzo Provider Administrator Training
January 17th, 2024- 10:00 am - CLOSED
April 17th, 2024- 10:00 am:
Click here to join the meeting
Meeting ID: 234 106 325 736
Passcode: W3h63z
Download Teams | Join on the web
July 17th, 2024- 10:00 am
October 16th, 2024- 10:00 am
SC QIO Atrezzo Portal Login
February 14th, 2024- 10:00 am - CLOSED
May 15th, 2024- 10:00 am:
Click here to join the meeting
Meeting ID: 294 330 476 540
Passcode: hUSdgd
Download Teams | Join on the web
August 14th, 2024- 10:00 am
November 13th, 2024- 10:00 am
SC QIO Atrezzo Provider Portal – UM Create Case Wizard
March 23rd, 2024- 10:00 am - CLOSED
June 19th, 2024- 10:00 am:
Click here to join the meeting
Meeting ID: 217 452 318 98
Passcode: BnnAPn
Download Teams | Join on the web
September 18th, 2024- 10:00 am
December 18th, 2024- 10:00 am